Open Teams, tap the ellipsis to the right of a channel name, and choose 'Get email address.' This will create an email address for that channel that you can use to forward items to it. Teams works well with email, with tools to forward any email into a Teams channel. (You can also hide unimportant channels by tapping the ellipsis and choosing Hide). Pinned channels can also be shuffled about – click and hold the channel name in the list and drag it around that section until it’s where you want it. Get organized by tapping the ellipsis beside the names of your most important channels and select Pin. Those channels will now appear in the pinned section at the top of your list, instead of the default order in which channels appear (based on when you added or created them). Select the pencil icon and type the new chat name.Select the chat you want to rename/name from the list.

Not only do titles make conversations a little easier to find, but they are searchable. Channels frequently carry thousands of conversations, so it’s worth taking the time to make each chat easier to find by giving each one a specific name: Project X, Enterprise Agility, Remote Working Strategy or Well-Deserved Pay Rise, for example.

When things get busy, it’s easy to lose important conversations in a sea of chat. Once tagged, you – and anyone else in the team - can send a message or channel post to all the members of those groups using the tags. So, you might have a 100-person team, with five managers - each of whom may be tagged with or you might have 24 people who work two separate shifts. Team managers can allow team members to assign specific tags to other members. You’ll be able to type a headline and add a background image or a colored background to make the announcement stand out. Tap the Format (pencil) icon and select Announcement in the new conversation drop-down menu you’ll see. Another way to make messages stand out is to turn them into announcements.

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